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Grievances
Grievances
Grievances are filed by employees. Policy DGBA (Local) references the procedure for filing a grievance.
Complaints are filed by parents and/or students. Policy FNG (Local) references the procedures for filing a complaint.
Public Complaints regarding the district’s policies, procedures, or operations are referenced in policy GF (Local).
Procedures for Grievances and Complaints
The First Step:
Whenever possible, grievances or complaints should be addressed and resolved at the lowest appropriate administrative level.
Informal Resolution:
From the date the grievant/complainant knew or should have known of the concern, there is a 15-day period during which the grievant/complainant must inform the employee’s supervisor/principal of the concern and attempt an informal resolution. If there is no informal resolution after 15 days, no later than the 15th day from the date the grievant/complainant knew or should have known of the concern, the grievance/complaint must be filed. If the grievance/complaint is filed after the 15th day, it is untimely and shall be considered concluded.
Level I – Immediate Supervisor/Principal:
Complaint forms must be filed within 15 days of the date the employee/student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance; and with the lowest level administrator who has the authority to remedy the alleged problem.
Level II – Superintendent’s Designee:
The employee/complainant may appeal the Level I decision by filing an appeal with the Superintendent or Superintendent’s designee within ten days after the receipt of the response at Level I.
Final Step:
Level III – Board of Trustees:
The employee/complainant may appeal the Level II decision to the Board at the next available regularly scheduled Board meeting by filing a Level III appeal within ten days after receipt of the Level II response.
Complaints and Grievances may be submitted to the Human Resources department via:
Email: hr@taylorisd.org
Fax: (512) 365-3800
Mail/In Person:
Taylor ISD Administration
3101 N. Main Street, Suite 104
Taylor, TX 76574